Covid-19 Guidelines
As a hair salon, we are governed by the California Board of Barbering & Cosmetology and must adhere to ANY & ALL guidelines they set forth.
We ask that all guests comply with the guidelines below.
If you cannot comply with the guidelines you cannot receive services in this establishment.
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What To Expect During Your Visit
Face Mask
*Guests must wear a face mask at all times for the complete duration of their visit.
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No Tag-a-longs
*We ask that you DO NOT bring anyone with you to your appointment: no friends, no spouses. Unless, of course, they are also booked for an appointment.
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Be On-Time
*We are creating strategic gaps between clients for your safety, so, we need you to be on time for your appointment.
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Other Things I Am Doing To Ensure Your Safety:
*As your stylist, I have been fully vaccinated and stay up to date on each new vaccine. I will be wearing a mask for the duration of your visit, out of respect for you, and those in our community with weakened immunity.
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*All surfaces are sanitized and disinfected between each guest.
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*I have an air filtration system that absorbs bacterial and viral microbes up to the .3 micron level.
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*All implements (scissors, shears, combs, brushes, etc) are sanitized and disinfected before use on a new client.
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*All capes and towels are laundered appropriately for sanitation and disinfection.
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Salon Policies
CANCELLATIONS:
48 hour's notice is required for cancelling, rescheduling, or changing services. If you cancel/reschedule/change with less than 48 hour's notice, a cancellation fee of $25 will be tacked onto your next appointment.
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LATE ARRIVALS or NO-SHOWS:
Because we value your time and ours. We ensure we are on time for every appointment, but we can only do that if YOU are on time to yours. If you are more than 10 minutes late, we may need to reschedule or alter your services to accommodate timing. If you are running late, always text or call.
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SERVICE REDO'S:
Please contact us within 7 days of your appointment if you find something you'd like to adjust with your hair so that we may discuss a plan.
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PRODUCT EXCHANGE:
We are happy to issue a product exchange within 14 days of purchase if you are not satisfied with a product.
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NO REFUNDS ON HAIR EXTENSIONS:
Once the wefts are in your hair they belong fully to you, and we cannot offer any refunds or exchanges.
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GIFT CARDS/CERTIFICATES:
Gift certificates do not expire. We do not offer refunds for gift certificate purchases, and they are not redeemable for cash
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CHILDREN & FRIENDS
Our studio space is meant as a relaxing sanctuary, where you can indulge in self-care, and our space is limited. Children and friends are welcome as long as they can hold space for your services, and allow you to be the focus.
F A Q's
What is clean beauty?
At Maiden, Mother, Crone clean beauty means products that are formulated without toxins; no endocrine disruptors, no known carcinogens, no harmful ingredients. This also means that we source products from companies that formulate using sustainably sourced, botanical ingredients, that are organic when possible. Many of the companies we partner with are small batch, local businesses aligned with our eco-conscious best practices.
You mention Divine Feminine - do you do men’s cuts?
Yes. The Divine Feminine is an archetype for female empowerment, but we also do men’s hair. Men can be feminists and allies and support women, and also have great hair.
What is PPD?
PPD is the abbreviation for Para-phenylenediamine. It is a chemical used in permanent hair color. Some individuals can be allergic to this chemical, and as such, shouldn't use conventional hair dyes. If you want to know more please see the PPD-Free Options we offer.